You have 14 days to decide if the item is right for you. If you are not satisfied, you can return it within this period. We will process refunds within 10 working days, provided the item is undamaged, unsoiled, unaltered, and has all original labels and tags attached. The unused item must be returned in its original packaging to be eligible for a refund.

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You can return your items by mailing them back or by bringing them to our store in Oostduinkerke (address below). Please print and complete our return form and include it with your package. If the goods are used, worn, damaged, incomplete, or not returned in their original box, we are not obligated to accept the return.

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Return shipping costs are your responsibility, and you are liable for the product until it reaches us. We are not responsible for damaged or lost items during return shipping, so always request a receipt from the post office.

We only offer refunds. If you wish to exchange an item, please return the unwanted item and place a new order for your preferred item(s) or size(s).

 

Refund
Up to 14 working days may pass between the receipt of the return and the refund procedure. The time period depends upon your particular payment. Once your order has been processed your will receive an email confirmation of your return. The amount will be refunded on the account of your original payment method.

  

Damaged/ Misshipped Items
In the unlikely event that you have received an incorrect order or a defective item, please contact us immediately. We will take back the item, exchange it against a new one or make a refund.